The Dumb Dog.com Blog

Shopping online is one of the safest and easiest ways to find what you are looking for from the comfort of your computer.  Here are some of the things I look for when shopping online:

Safety and protection from ID theft are one of the many reasons shoppers visit Amazon, eBay, and other major online retailers because they know their payment is safe, and the seller will deliver the goods in a timely manner.  I mention these two sites in particular, because they both have a  feedback system where you can rate the seller and see how well they have done in the past.  I also sell on both Amazon and eBay and you are welcome to shop in either of my stores.  Shopping on both venues does come at a price.   You may or may not see a difference in price, but know this:  Both eBay and Amazon charge ~15% to the seller to sell their items on their site.  This is one reason many sellers, like me, have their won website.  Cheaper pricing and better service often comes from these sites.

How do you trust a site?  Just because it is the first site you see when surfing Google does not make it the best bargain or service.

Trust a site?  Well, I hope you have anti virus software and spyware running on your computer.  That is the first line of defense.  Having Google Toolbar would be second.

ASK QUESTIONS! Don’t be afraid to ask questions! It is the only way to find out what kind of customer service your ’storekeeper’ has.  If you don’t get an answer in less than 36 hours, you just found out who they think their Customer is! Also while shopping look to see how they handle checkout.  Look for an authorized seal of approval, such as VeriSign, or Authorize.net.  PayPal is good. Excellent in fact, as they also offer a Security Key.  You password will NEVER get stolen or compromised if you have one of those.   Other’s prefer Google Checkout.  That’s good too.

Just be sure when you are checking out that the address bar at the top of the browser starts with https:  (not http:). This tells you that you are on a secure server, and that the connection is encrypted for security.

When the sale is completed and you have your product, please take time to leave feedback.  No I’m not talking about a form or page on eBay/Amazon, take the time to communicate directly with the seller, especially if there is a problem or concern with the product of service you received.

Happy Shopping, and give that furry eared pal of yours ear rubs from me.

The answer has nothing to do with money.  You purchase some Dog Frisbees from my site.  Who is my customer? Why it is the dog of course!  If the dog is not happy, the dog owner is not happy, and they won’t come back to buy more goodies.

Who is your Customer?  There are many in your everyday life at work and home.  Your customer is the person who is downline from you.  Example: the Post Office can’t deliver a package unless I have correct address and postage is applied.  I am the customer of you, the buyer.  I can’t do my job unless I get the correct address to ship to.

Look at you business and your job.  How many examples of Who is your Customer can you come up with?  How many instances can you find where you are the customer from those who are upline from you?  When you think about it, this makes the Janitor as important as the CEO in any organization.  As I said, money has nothing to do with this question, but has everything to do with job performance, and it might even get you a raise!

I wish I had come up with idea, but it came from an article I read in Business School back in the 80’s.   I apologize that I do not have the author’s name as it deserves credit where credit is due.  It is a lesson I never forgot, and I strive to serve the customer,  whomever they may be.

Be sure to give your pup ear rubs from me.